This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To ensure an appropriate learning opportunity, prospective students need to demonstrate a capacity to undertake study at Certificate IV level, this can be demonstrated via the following:

• Pre-training review to ensure student has the appropriate level of Language Literacy and Numeracy to achieve the competencies. Where a test result is supplied, it must be within the last 12 months.
• Basic computer skills.

Core Units
CHCADV001 Facilitate the interests and rights of clients

CHCAGE001 Facilitate the empowerment of older people

CHCAGE003 Coordinate services for older people

CHCAGE004 Implement interventions with older people at risk

CHCAGE005 Provide support to people living with dementia

CHCCCS006 Facilitate individual service planning and delivery

CHCCCS011 Meet personal support needs

CHCCCS023 Support independence and wellbeing

CHCCCS025 Support relationships with carers and families

CHCDIV001 Work with diverse people

CHCLEG003 Manage legal and ethical compliance

CHCPAL001 Deliver care services using a palliative approach

CHCPRP001 Develop and maintain networks and collaborative partnerships

HLTAAP001 Recognise healthy body systems

HLTWHS002 Follow safe work practices for direct client care

Elective Units

CHCAGE002 Implement falls prevention strategies

CHCCCS007 Develop and implement service programs

BSBMGT401 Show leadership in the workplace

The following employment pathways are available to the students who complete Certificate IV in Ageing Support successfully:

• Personal Care Worker
• Aged Care Activity Worker
• Care Service Team Leader
• Care Supervisor (Aged Care)