This qualification addresses work in residential group homes, training resource centres, day respite centres and open employment services, other community settings and clients’ homes.These workers apply knowledge and skills gained through qualifications and/or previous experience to provide training and support to people with disabilities to enhance their ability to achieve greater levels of independence, self-reliance and community participation. These workers report to service managers and may liaise with health professionals and other service agencies.

These workers may work without direct supervision and may be required to supervise and/or coordinate a limited number of lower classified workers.

The work is not always easy, but the rewards are attractive and will bring out the best in you. Our highly qualified and experienced trainers work hand-in-hand with you to ensure you are well prepared.

To ensure an appropriate learning opportunity, prospective students need to demonstrate a capacity to undertake study at Certificate IV level, this can be demonstrated via the following:

• Pre-training review to ensure student has the appropriate level of Language Literacy and Numeracy to achieve the competencies. Where a test result is supplied, it must be within the last 12 months.
• Basic computer skills.

Core units:

CHCCCS044 Follow established person-centred behaviour supports

CHCDIS017 Facilitate community participation and social inclusion

CHCDIS018 Facilitate ongoing skills development using a person-centred approach

CHCDIS019 Provide person-centred services to people with disability with complex needs

CHCLEG003 Manage legal and ethical compliance

CHCMHS001 Work with people with mental health issues

HLTWHS003 Maintain work health and safety

Elective units:

CHCADV002 Provide advocacy and representation services

CHCCOM002 Use communication to build relationships

CHCCCS019 Recognise and respond to crisis situations

• Behavioural support officer
• Development officer
• Disability officer – day support
• Disability development support officer (DDSO)
• Employment coordinator (disability)
• Job coordinator
• Lifestyle support officer
• Local area coordinator
• Residential care officer
• Senior PCA assistant
• Social educator